Refund and cancellation

1. Free trial

New workspaces get a 14-day free trial. To start it, you choose a plan and authorise UPI Autopay or a card through Razorpay. Nothing is charged during the trial, though Razorpay may place a small charge to check your payment method and refund it. Your first payment is taken on the day the trial ends. Cancel from Billing before then and you will not be charged.

2. Cancelling your plan

Open Billing in your account and choose Cancel renewal, or email seo@adaccurate.in from your registered address. Cancelling stops future charges. You keep access until the end of the period you have paid for. Cancelling does not delete your data; ask for that separately on our Data deletion page.

3. Refunds

If you are not satisfied, you can ask for a full refund within 7 days of your first payment for a plan. After that, fees for a period that has started are not refundable, including for part-used periods, except where the law requires otherwise.

4. Wrong or duplicate charges

We refund duplicate charges, and charges made after a valid cancellation, in full. Tell us promptly at seo@adaccurate.in with your invoice number. Do not send card or UPI PIN details.

5. How refunds are paid

Approved refunds go back to the original payment method through Razorpay. We normally start them within 5 working days of approval. Your bank may take a further 5 to 7 working days to show the money.

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